24/7 Emergency Callouts
Burst pipe at 3am, boiler down in January, water coming through the ceiling? We answer emergency callouts 24/7 across Stoke-on-Trent and Staffordshire, including weekends and bank holidays.
Plumbing emergencies do not wait for office hours. A burst pipe can flood a room in minutes and a failed boiler in the middle of winter is more than an inconvenience if you have young children or elderly relatives at home. That is why we run a genuine 24/7 emergency line, not an answerphone, a real person who can get to you.
First thing over the phone, we will talk you through stopping the damage, where your stopcock is, how to isolate the boiler, how to make things safe, while we are on the way. Then we get there, find the cause, and fix it or make it safe until a full repair can be done.
We cover burst and leaking pipes, boiler breakdowns, no heating and no hot water, blocked drains, overflowing toilets and gas concerns. Every gas job is handled by a Gas Safe registered engineer. If you can smell gas, leave the property and call the National Gas Emergency line on 0800 111 999 first, then call us.
Based in Stoke-on-Trent, covering the Potteries and the surrounding Staffordshire towns. Tap your town for local detail.
Yes. Call 07470 774 385 any hour of any day, including weekends and bank holidays. For a genuine emergency like a burst pipe or a gas concern, we prioritise getting to you quickly.
For a leak or burst, turn the water off at the stopcock straight away and catch what you can in buckets. If you smell gas, leave the house and call 0800 111 999 first. Stay on the line with us and we will guide you through making it safe.
Out-of-hours work carries a callout rate, which we will be upfront about before we set off. There are no hidden charges, you will know where you stand before we arrive.
We are based in Stoke-on-Trent and cover the surrounding towns, so response times across the ST postcodes are quick. Call with your location and we will give you a realistic arrival time.
